Sylvia A. Rudy

Senior Website Consultant

Talents

Organization

process improvement, procedures, scheduling, document maintenance, technical writing

Leadership

escalations, administration, project management, product development and training, framework transitions

Technology

trend tracking, community moderation, social media, brand management, seo/sem

Work Experience

Senior Website Support Specialist at Lexis Nexis / Martindale Hubbell (Lawyers.com)

2001 - Present

Website customization, including hand coding html/css, some php, image editing, design updates; Assisted in development, migration, and support of website and email hosting platforms; Performed workflow analysis and maintenance of documentation library; Expert in proprietary web page editing program; Telephone escalations; Training level 1 representatives as well as overall support for internal systems migration; Customer support and technical assistance; Dedicated support for high-touch clients.

Marketing Manager at Fulcrum Logic, Inc.

2000-2001

Design and maintenance of company web site and intranet; Design for contracted web sites; Sales support (4 people), HR support (2 people), marketing, contract administration; Composition and editing of company documents, including contracts, weekly newsletter, and quarterly newsletter.

Consultant at Randstad

1994-2000

Novartis Pharmaceuticals, 1997 - 2000: Three years at Novartis Pharmaceuticals Biostatistics department. Intranet Content Manager. Coordinated time recording for department, including department-wide reports. Maintained files for FDA audit. Prepared departmental procedures and templates.

AT&T, 1995-1996: Financial coding; Desktop publishing; Procedures development; Maintaining/tracking schedules; Administrative duties.

Key Skills

  • Hand coding HTML/CSS
  • Light PHP/scripting
  • Wordpress
  • Process Development
  • Editing
  • Project Management
  • Web Design
  • Software Documentation
  • Training
  • Content Management

Education

Upsala College

Bachelor of Science, 1995, Mathematics

Semester abroad, St. Nazaire, France

Reed College

undergraduate

Major in physics and mathematics

Formats