Sylvia A. Rudy

Senior Website Support Specialist

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(848) 628-4826



process improvement, procedures, scheduling, document maintenance, technical writing


training, escalations, administration, project management, community moderation

Web Design

wordpress, content management systems, hand html/css coding, basic web design, php, seo, social media


Lexis Nexis / Martindale Hubbell (

Senior Website Support Specialist


Customization of websites for customers, including scanning, light html coding, image editing. Expert in proprietary web page editing program - telephone escalations and telephone rep training; Customer support and technical assistance. Dedicated support for high-touch clients.

Fulcrum Logic, Inc.

Marketing Manager


Design and maintenance of company web site and intranet; Design for contracted web sites; Sales support (4 people), HR support (2 people), marketing, contract administration; Composition and editing of company documents, including contracts, weekly newsletter, and quarterly newsletter.



Novartis Pharmaceuticals, 1997 - 2000: Three years at Novartis Pharmaceuticals Biostatistics department. Intranet Content Manager. Coordinated time recording for department, including department-wide reports. Maintained files for FDA audit. Prepared departmental procedures and templates.
AT&T, 1995-1996: Financial coding; Desktop publishing; Maintaining/traching schedules; Administrative duties.

Upsala College

Student Tutor / Assistant to the Registrar


Teaching assistant for basic skills reading and composition as part of remedial program, including running two unsupervised 8-student sections per semester. Maintained filing system, telephone, text processing and created/updated routine forms, desktop publishing, including registration booklets; Expedited records and transcripts.


Upsala College - East Orange, NJ

Bachelor of Science, 1995, Mathematics

Semester abroad, St. Nazaire, France

Sylvia A. Rudy — — (848) 628-4826