Senior Website Support Specialist at Lexis Nexis / Martindale Hubbell (Lawyers.com)
2001 - Present
Website customization, including hand coding html/css, some php, image editing, design updates;
Assisted in development, migration, and support of website and email hosting platforms;
Performed workflow analysis and maintenance of documentation library;
Expert in proprietary web page editing program;
Training level 1 representatives as well as overall support for internal systems migration;
Customer support and technical assistance;
Dedicated support for high-touch clients.
Marketing Manager at Fulcrum Logic, Inc.
Design and maintenance of company web site and intranet;
Design for contracted web sites; Sales support (4 people), HR support (2 people),
marketing, contract administration; Composition and editing of company documents,
including contracts, weekly newsletter, and quarterly newsletter.
Consultant at Randstad
Novartis Pharmaceuticals, 1997 - 2000:
Three years at Novartis Pharmaceuticals Biostatistics department.
Intranet Content Manager. Coordinated time recording for department, including department-wide reports.
Maintained files for FDA audit. Prepared departmental procedures and templates.
AT&T, 1995-1996: Financial coding; Desktop publishing; Procedures development;
Maintaining/tracking schedules; Administrative duties.